1 Quality policy
All employees are involved in providing products and services that satisfy our customers;
Continuous improvement to reach the customer's quality goal of zero defects.
2. Company quality objectives
a) Customer satisfaction ≥ 90 points;;
b) The qualified rate of one-time delivery of products is ≥98%;
3. Specific work content of the quality department:
3. 1 Workflow:
a. Raw material inspection to ensure that the quality of raw materials meets the requirements.
b. Ensure the quality of the product during the production process, i.e. inspections.
c. Do the final inspection and testing of the product.
d. Maintain and manage testing equipment and tools.
e. Suppliers are required to provide relevant supporting data, such as: relevant qualification certificates, inspection and test reports inspection reports;
f. Communicate with suppliers about abnormal quality of incoming materials.
Name of the document | quality objective | Page | Page 2 of 2 |
Document number | DM-QES-02 | Version number | A |
Issue date | 2023-01-04 | Revision No. | 0 |
g. Analyze and follow up on customer complaints;
h. To collect, analyze and count production related data to provide relevant basis for quality assurance;
i. Do a good job in the overall management of the company's management system documents and information, including numbering, distribution, recycling, change, scrap, preservation, etc., and make a good record;
j. Submit management review information and participate in management reviews.
3.2 Calibration and organization of testing tools:
1) Calibrate or verify at specified intervals or before use against measurement standards traceable to international or national standards.
2) Identification of the measuring equipment to determine its calibration status.
3) Prevent adjustments that could invalidate the measurement measurements.
4) In addition, when a measurement device is found to be non-compliant, the company evaluates and records the validity of previous measurement results and takes appropriate measures for the device and any affected products. Records of calibration and validation results are kept.
3.3 Vendor management:
a. Establishment of the Qualified Supplier Roster (QSR) evaluation regulations and methodology, and to make improvements to unqualified suppliers in a time-bound manner, and to disqualify them as suppliers if necessary.
b. Suppliers should be assessed on a regular or occasional basis to ensure the effectiveness of the controls implemented on external suppliers, and records should be kept.
